He did an excellent job and was courteous and willing to answer all our questions.
Having used The Plumbing Authority for several years and trusting them implicitly, I called because our kitchen sink was stopped up. Kelvin came and helped us out by snaking out the pipe at least 6 times and checked it with the camera 3 times. He stayed a lot longer than expected in order to finish the job. He not only unstopped the sink drain pipe but removed our garbage disposal and re-piped under the sink. He did an excellent job and was courteous and willing to answer all our questions. The fee was reasonable for the work completed. We will continue to call The Plumbing Authority for all our needs.
I will definitely be calling again should I have more problems arise.
Joseph was sent to my house to fix a leak under my sink. He called me prior to arrival to ensure I was home. He was courteous, friendly, fixed my leak and the work was reasonably priced. He also checked for more leaks before he left. Thank you Joseph and Plumbing Authority. I will definitely be calling again should I have more problems arise.
We needed a plumber after installing new cabinets in a friend's Sevierville cabin. Other area plumbers did not respond -- until we contacted Bryan and The Plumbing Authority. Sooo extremely responsive, professional and got us out of a bind since we needed to get everything done so the renters of the cabin could check in! HIGHLY recommended.
Definitely would recommend.
Bryan at the Plumbing Authority remodeled our guest bathroom installing a rain shower and all new fixtures. It was pretty extensive work as we moved a toilet and converted a shower/tub unit into a much larger walk in shower requiring drains to be moved. He showed up on time and did a quality job and his prices were reasonable. We love the new rain shower & feel like the remodel has added to our home value. Definitely would recommend.
Will absolutely use them again.
They were quick to respond and came to my house sooner than estimated and we're able to install our water heater the next day. They were courteous and went above and beyond to install and drain for the spill pan on our water heater. All costs were explained and there were no surprises on the invoice. The Plumbing Authority was awesome, kind, professional and thorough. Will absolutely use them again.
I recommend The Plumbing Authority for any plumbing repairs.
Response was prompt.. Brian was respectful, courteous and answered my questions. Work was done efficiently. Brian gave me two options for repairs and their cost. He explained each repair. He is an expert at his profession. I recommend The Plumbing Authority for any plumbing repairs. I will use them again, if needed.
Very nice person and pleasant to deal with. Very good businessman.
Brian was knowledgeable, courteous and always returned my phone calls regarding questions I had. He is highly experienced and I recommend him to anyone that has a plumbing problem. He is reasonable and explains everything in detail. His great integrity is matched by his work ethics. Very nice person and pleasant to deal with. Very good businessman.
He was the best rated plumber on google that I found and now I know why.
Impressive! He was the best rated plumber on google that I found and now I know why. He was very courteous, knowledgeable, and friendly. We had a broken main water line and he came out almost first thing the next morning to fix it (it was late when I called). He gave a courtesy call to let me know when he was coming. And if that’s not enough to wow you- he told my husband he stands behind his work! Not many people say that any more. I would highly recommend him to anyone who needs a great and honest plumber!
- Sarah B.
A very pleasant experience, and we will use these gentlemen again should we have a need.
We had Kelton Balka install a gas line for our newly purchased gas stove. It was somewhat complicated as I had specific wishes re. how to run it and where. Kelton gave us an estimate, and we accepted. The following week he came to perform the work with his assistant. They did an amazing job, and cleaned up afterwards like there had been no work performed. My wife and I are very happy with the work performed, and it goes w/o saying, the gentlemen were very polite and accommodating. A very pleasant experience, and we will use these gentlemen again should we have a need.
- Svend F.
If I have any other problems, I plan to use this company again.
I have dealt with this company with excellent results for a sewer line replacement. This time I needed a new kitchen sink faucet in my older house. He came early and did a great job putting a new Timeless faucet onto an old sink. He also made a suggestion about a product called bio - dome for the sluggish side of the sink. If I have any other problems , I plan to use this company again.